Behavior of web hosting companies is very effective in gaining and loosing customers. If they have good, ethical and positive behavior then they get good repute and customers. Behavior of web hosting companies is very effective in gaining and loosing customers. If they have good, ethical and positive behavior then they get good repute and customers.On the other if they do not behave professionally they loose customers and gain poor reputation. Web hosts should be ethical in their behavior to be successful in business. The most important thing is up time because if the up time is 100% or nearly 100% then it is acceptable for your business.
There should be a solid reason of down time on the other hand if the web host presents lame excuses then customers would be irritated. If the site is down people will not be able to browse it and your business would be suffered. If the site remains down for long time then it has many side effects. The people will exclude it from their bookmarks; search engines will drop it from their databases. They have bad images in their minds about the web site which is against ethics.
Second thing is the performance of your site, your site should be placed on a web server properly, don’t try to overload servers with a large number of sites. Your communication should be strong with your customers, if your server is crashed or you have to upgrade your server, you want to down it for maintenance purposes then inform your customers properly and gain their confidence. If there is some content in website that creates problem then web host should inform the owner of the site. The web hosts should not close the web site if there is some malicious content but they should warn and ask to remove that script from the website. It is an ethical way to run your business without loosing your customers.
Web hosts should response the queries of their clients immediately for their satisfaction but if they don’t care then they would move to other companies. It should be clear that whether the customer is taking E-commerce, personal, business, shared or dedicated server web hosting plan. In short customers are everything for the web hosts; they should try to keep them happy. Especially good customers are the gold for the web hosting companies they should try to provide maximum support and service to them with ethics.